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Anuva FAQs
Why should I buy Anuva?
What do I need to run Anuva?
Where do I buy Anuva?
Can I use Anuva in part of my company only?
If I set up all the fields do I have to fill them all in?
How do I set up my document structure?
What is a Division?
How many divisions can I have?
What is a Field?
How do I know which fields will suit my business?
How many fields can I have?
What kind of field formats can I have?
What are drop down lists or DDLs and why do I need them?
What is the difference between the fields common to all divisions and the extra fields that pop up when I change my division?
How do I purchase Anuva?
How much does Anuva cost?
If I purchase Anuva who is going to install it and set it up for me?
How do I copy the text from a document in the Anuva Viewer to a new document?
What is the Local button on the Anuva Login screen for?
fatal error when uninstalling or removing the Anuva Client
What is the difference between AnuvaLocate and AnuvaDocs
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Why should I buy Anuva?
If you have the need to locate documents quickly, add knowledge to your documents, save time and money by reusing existing documents, then Anuva will achieve all this and more.
What do I need to run Anuva?
You require a client/server network. For full specifications click here.
Where do I buy Anuva?
You can purchase Anuva from any of our Anuva Partners. To locate a partner in your area click here.
Can I use Anuva in part of my company only?
You can set up Anuva for a section of your company. When you set up your Anuva Structure make the section of your company which is to use Anuva a Division and then simply install the client software on the computers of your employees who will be using the system. For example you may choose to place Anuva in your Sales and Marketing Department. Your Division would then be Sales and Marketing and all members of that Department would have Anuva client installed on their computers.
If I set up all the fields do I have to fill them all in?
When filing your documents with Anuva Filing Wizard, each field must be filled in, even if it is using a general entry.
How do I set up my document structure?
Before installing Anuva you will have to decide how best to structure your documents. Your Anuva Partner is able to help you configure Anuva to suit your needs.
What is a Division?
A division is a distinct operating unit of the business, e.g. Production or Marketing & Sales. Often the division structure will be self evident as it is how the business is organised at present.
How many divisions can I have?
You may have up to six divisions.
What is a Field?
The fields hold information about a document which will aid searching for that document or similar documents later. Fields do not have to be hierarchical as in a Windows type tree structure.
How do I know which fields will suit my business?
Your Anuva Partner will be able to help you configure Anuva. A useful hint when setting up fields is to consider how you would go about searching for a document or a number of documents relating to a particular topic. For example if you wish to find a letter written by a staff member, about a year ago, to a client about a quote for a set of annual accounts, it would be useful to have the following fields: Date 2001 Originator Fred Smith Client 123 Company Limited Full text Quote annual accounts Your search results would give you all documents written by Fred Smith in 2001 to 123 Company Limited where the words “Quote Annual Accounts” were mentioned – quick and easy!
How many fields can I have?
You may have up to: · 5 fields common to all divisions · 5 fields specific to each division
What kind of field formats can I have?
Fields can be: · free text – enter anything you like · drop down lists – validated entries · date – must be a date format, i.e. ddmmyyyy · number – must be a number – no alpha characters can be entered
What are drop down lists or DDLs and why do I need them?
A drop down list is a list of validated field entries which limit typos and misspelt words. For example for the field “Security” you may have a drop down list of: · Chief Executive Officer · Financial Controller · Production Manager · Marketing manager · Project X If one of your fields is the originator of the document the drop down would include the names of all staff. DDLs can handle very long lists by using a built in search mechanism to find the correct entry. With long lists merely start typing the name you want and the system will narrow down the selection until you can choose the correct one.
What is the difference between the fields common to all divisions and the extra fields that pop up when I change my division?
The fields you choose to be common to all divisions will be available for searching and for entering data irrespective of which division is selected in the search template. The fields specific to a division will have different drop down lists to suit their division. For example fields used by the Sales Team would probably be different from fields used by the Finance Department of a company.
How do I purchase Anuva?
Anuva is sold through a network of Anuva partners, especially selected to assist you. Please click here to find the Anuva partner nearest to you.
How much does Anuva cost?
Anuva is priced on a server/client ratio. Please click here for pricing details.
If I purchase Anuva who is going to install it and set it up for me?
Your Anuva Partner will be happy to help you in any way to ensure that Anuva is installed and your staff are up and running with minimal disruption to your work flows. Click here to find your Anuva Partner
How do I copy the text from a document in the Anuva Viewer to a new document?
When you copy and paste text from the Anuva Viewer all the HTML formatting will come with it. To copy text into your new document without alll the HTML rubbish, block the text you wish to copy, copy as usual but when you paste into your new document use Paste Special. Paste Special is found under the Edit menu in Word or Excel.
What is the Local button on the Anuva Login screen for?
Use the Local button to log in when you are NOT connected to your network or Anuva Server. For example if you have taken your laptop off the network. You may still enter documents to Anuva as usual. They will be stored on your computer until you reconnect to your network again and then you will be asked if you wish to put them into Anuva. While you are not connected to the server you will not be able to search, or open any documents which are not copied to your hard drive. You will be able to open any documents which appear in italics in the Anuva Manager in your Recent Documents list. For more assistance with working off line see your Anuva Help.
fatal error when uninstalling or removing the Anuva Client
If you receive an error when uninstalling or removing the Anuva Client, continue. The client will have been removed and you can reinstall it if you wish. This is a Microsoft Installer error.
What is the difference between AnuvaLocate and AnuvaDocs
AnuvaLocate is a server based search and retrieval product with access security added. AnuvaDocs is a full document management system.

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